Cloud Server
Mail Us
Udernal has developed the best cloud telephony services for business.
Replace your outdated and costly on-premise module and adopt udernal’s feature-rich cloud services. Availing our solution will help you scale your business at a lower cost.
What is a cloud-based phone system
Cloud-based phone services are communication service that enables you to make calls over the internet. It’s also called IP telephony or VoIP phone software. The technology on which a cloud-based phone system functions differs from domestic analog phones. Using high-cost copper wires or optical fibers to make a conversation between two callers can store data, which is utilizing in one or more offsite secure data centers.
How do cloud-based phone systems work?
Cloud-based phone systems turn your calls into small digital audio packets like electronic packets that are transmitted as a digital signal via the internet to the end user. For instance, if you are calling through a regular mobile number, the signal is transformed into a standard telephone network before it reaches the end users. Cloud-based software is used to route the call through SIP trunking. Cloud-based PBX systems can be used by plenty of methods, making them visible to anyone with a broadband system.
Devices that could be used for operating VoIP using the cloud
An analog phone with VoIP software
With VoIP software, you can use a domestic landline phone to make calls over the internet network.
A computer with many tools or applications
will enable you to make voice calls over the internet, including WhatsApp, Google Voice, Apple Facetime, and Skype.
A smartphone
You can download an application such as Google Voice or WhatsApp to make international calls with your cellphone.
A personalized VoIP system
These look like domestic analog phones but connect directly to a device network instead of a telephone line.
Advantages and Disadvantages of cloud-based phone systems
Advantages of cloud-based telephony
As with many cloud services, the main advantage of cloud-based phone software is their cheaper cost, as all your calls are connected via the internet. You are only compensated for the cost of your internet use, instead of your call time or telephone service, as you would be with a domestic phone system, which collects extra for features like voice messages or auto receiver. Most cloud-based systems offer advanced features with your phone service, so you only have one monthly cost for your communication needs.
Disadvantages of cloud-based telephony
The primary disadvantage of cloud-based phones is that they are internet-based. They are sensitive to internet connectivity problems and outcomes. A cloud-based phone may not be suitable for you if you have poor or unstable internet service that consistently drops or fails. A robust and consistent broadband signal is crucial to a cloud-based phone system functioning efficiently.Being internet-based also creates questions of security issues. Cloud-based phones can be sensitive to malpractice and hacking without proper security and safety precautions.
Core technologies to watch out for in our cloud-based services
A cloud-based phone system’s significant benefit is the numerous features that usually come with your service. Here are some fantastic features you should go for:
- Instant messages
This feature usually comes with cloud system packages and allows you to receive voice calls.
- Messaging
Also known as team coordination, this feature allows multiple coordination systems such as screen share option, document sharing, document formatting, and editing through messages.
- Do not disturb
DND mode diverts all incoming calls instantly to voicemail without interrupting.
- Caller ID
Caller ID access you to see who is calling. Caller ID displays the caller’s number, while caller ID with name shows you the number and name of the caller. This can help identify which calls are important and which are spam.
- Ring groups
Ring groups are helpful for employees who receive calls from the same category of customers. Any time the phone bells for that group of people, each employee will get access.
- Online management
Most cloud-based phone services are controlled via an online server or management database wherein the admin can add users, edit numbers, create groups, and see call history. Users can check voice messages, access company directories, and set call-forwarding routes.
- Voicemail-to-text or email
Voicemail-to-text, or voicemail-to-email, is a valuable feature that transcribes audio voicemails into easy-to-manage emails or text formats.
- Automated attendant
An auto attendant automatically answers phone calls placed to your business and directs callers to whoever they try to reach.
Why choose Udernal?
Udernal’s Cloud-based services assure unlimited feasibility, making them a lucrative option for businesses to communicate with remote employees or travelers. A cloud-based system can route calls to your VoIP-enabled phone no matter where you are, provided you have an internet connection.