If you frequently use voice communication technology, you must have heard the term “SIP calling” thrown around. SIP calling is a popular method of making internet-based voice and video calls. Here, we will describe SIP calling, how it works, and why it is beneficial. What is SIP calling? SIP call, or Session Initiation Protocol calling, …
Understanding SIP Calling: What It Is and How It Works Read More »
An auto dialer software automatically dials numbers to save agents from manually dialing numbers for outgoing phone calls. Auto dialers have basic capabilities that they dial automatically, or they can detect whether the call was responded to by an agent or a machine phone. They can either play a greeting message or send the call …
5 reasons why autodialer software for your call center is always important Read More »
Toll-free numbers have become an essential part of any business communication system. With the heavy growth of businesses, there are many channels for your customers to contact you. These channels are- Text messages, Email, Fax, Live chat, etc. But nowadays these channels are not sufficient for your customer. Sometimes these channels are not satisfactory for …
What is a TFN number, and what are its benefits? Read More »